Refund policy

Thank you for gifting Taylor & Brandon. We want checkout to be clear: Stripe payments are monetary gifts toward our registry, not retailer purchases.

When we refund

We will refund a Stripe gift when:

• You were charged twice for the same gift by mistake.
• The amount charged does not match what you selected in the cart.
• You contact us within 60 days about an accidental payment.

When gifts are final

Because gifts are applied to our registry right away, we generally cannot refund a completed gift simply because an item was already fulfilled by someone else or because you later chose to buy the physical item at a store. If you are unsure, use “Buy it myself” on the registry instead of Stripe checkout.

How to request a refund

For questions or refund requests, use the support contact on your Stripe receipt, or reach out the same way you received this registry link. Include your name, the email used at checkout, and the date and amount. Approved refunds go back to the original payment method through Stripe, usually within 5–10 business days depending on your bank.

Self-reported purchases

If you marked an item purchased at a retailer, no payment was made on this site — contact us if you need to correct a mistaken claim.

Last updated: September 2026